VOIPNOX

About us

A UK voice partner, not just a supplier

We put business telephony back together — routes, numbers, PBX and security from one team that knows how all of it fits.

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Our story

Why VOIPNOX exists

VOIPNOX exists because business telephony got needlessly complicated. Customers were being asked to sign multi-year contracts for routes they had not tested, buy numbers from one company, a PBX from another, and then find their own security consultant when the whole thing got scanned.

We put it back together. VOIPNOX supplies Tier-1 UK voice routes on straightforward Pay As You Go terms, provides landline and mobile DIDs, and designs, installs and supports the Asterisk platforms that sit behind them — on-premises or in the cloud. We handle the firewall rules and access controls that keep it safe, and we build the websites that bring the calls in.

The approach is deliberately old-fashioned: know the customer's setup, pick up the phone, fix the problem. Everything else — the portal, the routing, the documentation — is there to support that.

UK focusedRoutes, numbers and support
Fast provisioningOften same working day
Secure by defaultHardened, encrypted transport
Network engineer working on structured cabling in a server rack Business team collaborating in a modern office
Support agent wearing a headset at a VoIP workstation
Same-day setupon most PAYG accounts

Why VOIPNOX

Built by engineers who answer the phone

Plenty of providers will sell you minutes. Fewer will log into your PBX at 7pm to work out why one carrier is mangling DTMF. That difference is the whole point of VOIPNOX.

  • Pay As You Go, genuinely

    Top up, send traffic, stop whenever you like. No monthly minimum, no termination fee, no twelve-month tie-in buried in the terms.

  • Quality-first routing

    We buy Tier-1 UK capacity and route for connection rates and audio clarity, so your calls sound like calls — not like a bad conference line.

  • Security baked in

    Firewall rules, ACLs and spend limits are part of the build, not an upsell. Your platform is hardened against fraud from day one.

  • One team, whole stack

    Routes, numbers, PBX, IVR, firewall and website. One supplier who understands how all of it fits together and owns the outcome.

How we work

The principles behind every build

Four things we will not compromise on, whatever the size of the account.

Quality over margin

We route for answer-seizure ratio and audio clarity. Cheaper grey routes exist; we do not sell them, because one bad call costs more than the pennies saved.

Honest commercials

Per-second billing, no rounding tricks, no minimum spend and no contract you need a solicitor to leave. What you are quoted is what appears on the invoice.

Secure from day one

Every platform we touch gets firewall rules, ACLs and spend limits as standard. Security is part of the build, never a line item added after an incident.

Engineers, not scripts

When you get in touch you reach somebody who can read a SIP trace, not a call centre reading from a flowchart. Problems get diagnosed, not escalated indefinitely.

What we cover

One supplier, the whole voice stack

IVR Solutions

Multi-level menus, time conditions and routing built around your team.

Web Development

Fast, responsive, search-friendly sites built by the same team.

Let's talk about your setup

Whether you need routes today or a full platform build, the conversation starts the same way — tell us what you have now.

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